Activating / deactivating your license

For standalone licensing, you only need to install WellTest.

To set up a network licensing system, you need to install the License Service on your server and the License Manager on one or more machines with connectivity to the server. For more information (including activation / deactivation information), see the Licensing Installation Guide (opens in a new window / tab).

Best practice

For network entitlements, activate / deactivate licenses through the License Manager. For standalone entitlements, activate / deactivate licenses through WellTest. Do not activate licenses using the EMS Customer Portal unless instructed to do so by a customer care representative.

Activating / deactivating your standalone license

To activate or deactivate your standalone license:

1. Open your EMS - Entitlement Certificate email and copy your entitlement ID (EID).

2. Start WellTest.

3. Open the Licensing dialog box by clicking the Help menu and selecting Licensing.

4. Click the Activate / Deactivate button.

5. Paste your EID (from the email) in the Entitlement Id field and click Connect.

6. To activate your license, in the Activate tab, select the product you want to use and click the Activate button.

Your license is now active.

Note:   You can also queue up your renewed license as soon as you receive your new entitlement email. There is no need to remove your current license, or to wait until your current license expires.

7. To deactivate your license, click the Deactivate tab, select the product you want to deactivate and click the Deactivate button.

The product is now displayed in the Activate tab and can be activated on a new machine.

When the deactivation process completes, a dialog box opens indicating whether the process was successful or not. If the network experiences an interruption during the deactivation, a “Complete Partial Deactivation” button may appear. When the network is restored, clicking this button cleans up any artifacts caused by the interruption, and then the button disappears.