Contacting Customer Care

Contact IHS Customer Care for assistance with any questions or problems not answered in this help system.

To forward your GeoSyn license file to Customer Care, from the File menu, click Licence to display the Current Licence Status dialog box and click Email Licence File to IHS to launch your native email program and automatically attach the licence file to a new message.

Phone 1 800 IHS-CARE (1 800 447-2273)
1 303 736-3001
Mon. to Fri. 8:00 AM to 6:00 PM
Email support.cdn@ihs.com
Web site energy.ihs.com/Products/GeoSyn

When reporting a difficulty, please include any information that might help us diagnose the problem including the following:

Version of GeoSyn (and AccuMap, if installed)

Windows operating system

Circumstances and steps that led to the problem

Complete text from any error messages

Related Topics

Licensing GeoSyn Recommended System Specifications